One or more items are missing from my order, what should I do? July 10, 2020 12:39 Updated If your order arrived with missing items, please contact our customer service. If you have not received the items due to stock shortage, these items will be refunded. Related articles How to be part of the WAA team? The item received is not the one I ordered. What should I do? How can I return an item for a refund / exchange? How can I track my order? Where are the products designed and by whom?