New EU e-commerce regulations have been applied from July 1st 2021.
The idea is to simplify cross-border selling within the EU and help prevent VAT fraud. So there is now an EU-wide regulation as to when we have to charge which VAT rate.
We are now charging VAT depending on your country and/or the shipping destination.
Generally, nothing changes for domestic sales (in France).
For international sales, if you are a customer from the Netherlands, we no longer charge 20% VAT (the VAT rate in France), but the usual 21% in the Netherlands.
It is our duty then to report this to the Tax Office via the One Stop Shop (OSS) process.
How it works :
You buy the products with the VAT rate in your country.
You will see the prices of our products with the VAT applicable for the respective country.
Our system will suggest your location, and on the top right corner of the page there is a dropdown list of countries, where you can select or change your location.
The shipping destination matters:
During the checkout process, you will select the country you would like your order to be shipped to.
If you chose a different country than the initially detected or selected, the VAT rate will adjust respectively.
By clicking on the TAX line, you will be able to see the VAT rate and country it has been charged to.
More about this EU regulation you can read here :