Orders

Problems with orders

• One or more items are missing from my order, what should I do?
• The item received is not the one I ordered. What should I do?
• My item is defective. What should I do?

Order Process

• Why is the item I had in my basket yesterday no longer on sale today?
• How can I change the quantity of an item in my basket?
• How can I remove items from my basket?
• How can I add items to my basket?
• How can I see the contents of my basket?
• How do I know if my online order has been validated?

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