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  1. WAA Ultra Service Desk
  2. Returns and Refunds

Returns and Refunds

Changing or Cancelling Orders

  • The purchase was made from a retailer, can I get an exchange/ refund?
  • How long does a return take? (between the moment I send the product that doesn't suit me and the moment I receive the new one)
  • How many days do I have to return the item?
  • Where should I send my return?
  • Do I have to pay the return costs?
  • How to make a return?
See all 9 articles

Returns & Refunds

  • I have lost my packaging and want to return an item. Can I have new packaging?
  • How will I receive my refund?
  • How do I prepare my package for return?
  • What should I do if I receive a damaged item?
  • What should I do if I receive the wrong item?
  • How can I return an item for a refund / exchange?
See all 10 articles
WAA Ultra Service Desk
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